The 7 advantages your electrical services management needs to know about as soon as possible!
We no longer need to wait for technological innovations. They have already arrived, and they are constantly in the palm of our hands, offering new conveniences every day!
Mobile technology is increasingly present in the corporate environment as well, bringing convenience and, above all, eliminating unnecessary, repetitive processes.
With the evolution of Useall's solutions, that is exactly what happened. We migrated an important part of the management of electrical field service processes to a mobile platform (a tablet app) — the COD RT app.
IN GENERAL TERMS, WHAT DOES THE APP LOOK LIKE?
Now, the service information generated at the COD dispatch center is recorded in the Useall system and transmitted directly to the tablets of the crews performing the work, cutting out a series of steps that used to be done by hand, retyped, and often carried out without proper control or completion feedback.
WHAT IS THE IMPACT OF THIS INNOVATION?
We already have examples of companies that adopted this innovation and now experience the technology every day, producing results across many aspects of managing electrical field services.
Best of all, the process agility delivered by the app translates directly into end-consumer satisfaction. Keep reading — below we list the 7 advantages of this innovation so you can see how feasible it is to bring these conveniences to your company as soon as possible.
THE 7 ADVANTAGES OF COD RT FOR YOUR ELECTRICAL SERVICES MANAGEMENT
#1 COD RT makes real-time work order control possible. Instead of the person responsible for the completed service returning with papers and protocols documenting everything that was done, they enter their notes directly into the work order in the app, and the notes are synced with the COD system over the internet.
#02 The reduction in paperwork is unmistakable, since orders are now handled digitally, eliminating the retyping of work orders. Your COD operator will have more time to manage instead of getting caught up in repetitive manual processes.
#03 Faster service scheduling and mapping, along with better communication between your company and field crews. This directly improves consumer satisfaction as processes become more agile.
#04 In-app alerts give you total control over electrical work order deadlines, avoiding fines for delays.
#05 Locating field crews becomes much faster through map tracking, giving everyone more safety and greater assurance that services are being carried out.
#06 Unnecessary travel caused by poor planning is no longer a reality — and that directly affects fuel costs and vehicle maintenance.
#07 The app pinpoints more precisely which consumer unit (UC) will receive the service, avoiding any risk of the work being performed at the wrong UC.
If you are interested in making these advantages part of your daily routine with electrical services, click here and schedule a conversation with our technical team.
We will be at your disposal to answer technical and operational questions about the COD RT app.
Originally published in Portuguese at useall.com.br.