USEALL / COVID-19 ANNOUNCEMENT
In light of recent events related to COVID-19 (coronavirus), and in compliance with Decree No. 509 of March 17, 2020, published in the Official Gazette of the State of Santa Catarina, as well as with the official health authorities of the city of Criciúma, Useall Software has decided to adopt a protective stance toward its employees and customers in order to prevent the spread of the virus.
Our support teams will work in a special format to avoid contagion risks and to prevent disruption to our customers' work routines. Please note that these protective measures also include suspending our on-site technical visits until further notice.
We ask for your understanding, as this is a nationwide mobilization.
During this special support period, our official channel will be Online Support, linked below (button), and we stress that this channel should be your first option whenever you need assistance, since we have a limited set of phone numbers, restricted to emergencies only:
For emergencies, we have listed below the phone numbers organized by the system your company uses.
Certain of your understanding in this scenario of global awareness, we thank you in advance.
For emergencies involving Useall's Finance Department: (48) 98801-8486.
Segment 01: ELECTRIC SECTOR
Main email: contatoe2@useall.com.br
- E2 general contact – (48) 98863-0652 (Fabiana) / (48) 98833-3716 (José Renan)
- E2 Administrative – (48) 99132-4204 / (48) 99619-7761
- E2 Commercial – (48) 99619-7456 / (48) 99619-7513 / (48) 99125-3945
- E2 Technical (MIG/COD) – (48) 99619-8031 / (48) 99950-3618 / (48) 99126-9379
- E2 Technical (MIG/COD) BDGD – (48) 99112-9155
- Accounting Package – (48) 99178-7304
- Process Management – (48) 99183-8815
- E2 Services (Voltage Measurement/COD RT) – (48) 99131-2467
- Payroll – (48) 98825-4428
- Useall Finance – (48) 98801-8486
Segment 02: MANUFACTURING / COMMERCE / SERVICES
Main email: contato@useall.com.br
- Commerce and Services (CRM, Store, Portal, Contracts, Services, and VM2) – (48) 99184-7936 / (48) 99950-3792 / (48) 99987-4178 / (48) 99950-3714 (Retail)
- ERP (M2, C2, SB2) – (48) 99950-6313 / (48) 99959-2610 / (48) 99950-3639 / (48) 99950-3622 / (48) 99991-0518
- Manufacturing PCP (M2) – (48) 99126-6453 / (48) 99950-3712
- Apparel PCP (C2) – (48) 99113-2472 / (48) 99911-3207
- Accounting Package – (48) 99178-7304
- Payroll – (48) 98825-4428
- Useall Finance – (48) 98801-8486
Originally published in Portuguese at useall.com.br.